The Leader’s Toolbox
Acknowledging and rewarding workers (employees, volunteers, and leaders) are key for the success of any organization. However, it is important to recognize leadership and not management. Meeting deadlines, administrating budgets, and ensuring that others follow procedures is worthy of compensation, but not recognition.
For example, the responsibility of a receptionist is providing good customer service and an operations supervisor is managing the plant’s frontlines meeting weekly widget quotas. These types of responsibilities are part of the job and are expected. Going beyond the job’s responsibilities is what warrants recognition.
Workers are people who do (manage) things right because the job requires it; however, leaders are people who do the right things. Reward leadership and not management.
‘Tis season to give the priceless gift of recognition.
© 2009 Karlyn D. Henderson, M.A., is a leadership development expert who consults leaders who want to excel professionally and personally in leadership excellence.
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